• What is the difference between farmed salmon and wild salmon ?

      The difference is both visual and in taste.

      Wild salmon has a pale beige colour, while farmed salmon is pink-orange.

      Baltic wild salmon feeds on pelagic fish such as herring and sprat. This diet gives it a very light, slightly pink flesh, earning it the nickname “Blond of the Baltic.”

      For the same reasons, Baltic wild salmon has a more pronounced flavor than farmed salmon, with toasted notes and a slightly saltier mouthfeel.

      The colour of farmed salmon results from a carefully controlled diet, ensuring a consistent balance of flavor.

      Wild salmon, by contrast, may vary slightly in colour and taste depending on its life cycle.

      Note that Petrossian salmon adheres to strict specifications, including a GMO-free diet and analytical monitoring for heavy metals, PCBs, and dioxins.u

    • What is the country of origin of your salmon ?

      Our farmed salmon (sliced and in Coupe du Tsar®) comes mainly from Scotland, but may occasionally come from Norway depending on fishing and local weather conditions.

      Regardless of origin, all fish farms are carefully selected to ensure strong sea currents and strict compliance with Petrossian’s quality standards.

      Our wild salmon is caught in the Baltic Sea, in a fishing zone stretching from Poland to Finland (excluding Russian territorial waters).

    • Which salmon should you choose?

      If you enjoy a milder and more balanced taste, farmed salmon remains a safe choice, especially for dinners bringing together guests of all ages.

      If you are looking for a salmon with a more pronounced flavour for a tasting among enthusiasts, we can guide you towards wild salmon.

    • How to serve and enjoy salmon ?

      We recommend taking the salmon out of the refrigerator 5 to 10 minutes before serving. Salmon is delicious on its own and can be enjoyed plain or on toast. We advise against serving it with lemon juice, as it alters the appreciation of its flavour. To add a tangy touch, we suggest pairing it with a dill cream, to which you can add a hint of lemon.

    • How long does salmon keep?

      Salmon can be stored in the refrigerator for up to 3 weeks, provided it remains in its vacuum-sealed packaging. Once opened, it should be enjoyed within 24 to 48 hours, kept in a closed container in the refrigerator.

    • Can I freeze salmon?

      Farmed salmon can be frozen unless otherwise stated on the label. Wild salmon, however, cannot be frozen. As freezing is mandatory for wild fish intended to be sold raw or cold-smoked for sanitary reasons, wild salmon has therefore already been frozen.

    • Can I eat your salmon if I am pregnant?

      As a precaution, we do not recommend that our pregnant customers consume raw or smoked fish. However, we can suggest our wild salmon roe or our taramas, which have been pasteurized.

    • Which recipes for salmon?

      You can find various salmon recipe ideas on our blog. To receive new themed inspirations, follow us on Facebook and Instagram or subscribe to our newsletter.

    • I’m looking for the best smoked salmon, which one should I choose?

      If you’re looking for the best smoked salmon, go for Petrossian’s wild Baltic salmon. Hand-caught and traditionally smoked over beechwood, it offers pale flesh, a briny taste, and an intense smokiness that refined salmon lovers will appreciate.

      Farmed salmon, also available at Petrossian, remains an excellent option for those who prefer a milder, balanced flavor that pairs easily as an appetizer or on toast.

      For an exceptional tasting experience: wild salmon with pronounced flavor and traditional smoke.

      For a convivial or milder meal: farmed salmon with delicate taste and tender texture.

    • Which smoked salmon to buy?

      To choose a smoked salmon for a festive meal or a refined aperitif, Petrossian offers a range suitable for all tastes and occasions. Wild Baltic Smoked Salmon and Coupes du Tsar® represent excellence: firm flesh, delicate flavor, and artisanal wood smoking, perfect for impressing your guests. For those seeking a milder, less salty salmon, Hand-Sliced Smoked Salmon or Souhoï offer a tender texture and subtle taste. If you enjoy flavored variations, Dill Confit Smoked Salmon or Pasterma Smoked Salmon bring original and refined notes, while Hand-Sliced Organic Smoked Salmon combines quality with a responsible approach for organic product enthusiasts. Coupes du Tsar®, plain or with dill, are the noble part of the salmon, offering a premium tasting experience and elegant presentation for special occasions. Serve the salmon very fresh, on toasts, blinis, or brioche, optionally with crème fraîche, and pair it with brut champagne or chilled vodka to enhance its flavors. Allow about 50–70 g per person for an aperitif or brunch, and up to 100 g per person for a main course or festive meal. This Petrossian selection allows you to find the ideal smoked salmon according to your taste, texture, and presentation preferences.

    • Can I eat caviar if I’m pregnant?

      As a precaution, we do not recommend that our pregnant customers consume caviar.

      However, we can suggest pasteurized alternatives such as our taramas or koshkas, including caviar tarama or our wild salmon roe.

    • What recipes can I make with caviar?

      You’ll find a variety of caviar recipe ideas on our blog.

      For new themed inspirations, follow us on Facebook and Instagram, or subscribe to our newsletter.

    • What should you drink with caviar?

      The pairing of white vodka and caviar is an obvious choice — a perfect match in the purest Russian tradition, especially suitable for strong or briny caviars like Baïka®, Sevruga, or Ossetra Royal.

      For milder caviars like Beluga, Daurenki®, or Ossetra Impérial, we recommend a lightly dosed champagne or white wines that offer a balanced mix of acidity and maturity to awaken the palate and let the roe release their subtle marine flavors and delicate notes of dried fruits.

      Contrary to popular belief, non-dosage champagnes (brut nature) should be avoided, as their sharpness can overpower the caviar.

    • Which caviar should I choose for a first tasting?

      Ossetra caviar? Baïka® Baeri? Sevruga Steluga®? Daurenki® or Beluga caviar?

      To explore our different caviar types and find the one that suits your first tasting experience, we recommend reading the article “Which Caviar to Choose?”, which guides you through the unique characteristics of Petrossian caviars.

    • How long does your caviar keep?

      Unopened, caviar can be kept in the refrigerator at 0–4 °C (32–39 °F) for about one month.

      Once opened, it must be consumed within 24 hours, and stored in the fridge.

      Caviar should never be frozen, as it would alter its texture.

    • How should caviar be served?

      Caviar should be enjoyed using a special spoon (also known as a "palette") made of mother-of-pearl, stainless steel, or hardwood. Silver is to be avoided, as it can oxidize and alter the taste of the caviar.

      Explore our curated selection of caviar serving accessories to enhance your tasting experience.

    • How should caviar be enjoyed?

      Less is more! Caviar is best enjoyed on its own for a first tasting, or simply served on lightly buttered toast or blinis.

    • What are the origins of your caviars ?

      Our caviar comes from various carefully selected farms around the world that strictly adhere to Petrossian’s quality standards. These partner farms are located:

      – In Europe, including France, Bulgaria, Italy, and Poland

      – In other regions such as South America, Asia, and Africa

      You can find the specific origin of each caviar in its product description under “More product information.”

      Immediately after harvesting, the caviar is shipped to Petrossian’s workshops in Paris, New York, and London, where our caviar experts begin the refinement and classification process. This maturation phase lasts from 3 to 12 months, depending on the caviar and the desired intensity of flavor.

      This Petrossian know-how transforms a raw, salty caviar into one with developed, complex, and signature aromas, worthy of great caviar.

    • Can you buy caviar online safely?

      Yes. Thanks to strict cold-chain control, buying caviar online is completely safe.

      Every order is shipped in a refrigerated insulated box, ensuring ideal temperature throughout transport and preserving the quality of the grains right to your doorstep.

      Our caviar is fully traceable, sourced from certified farms, and packaged according to the highest standards. You receive an authentic, carefully controlled product with optimal freshness.

      Buying caviar online has never been so reliable:

      guaranteed freshness, fast delivery, certified quality.

    • Is delivered caviar as fresh as the one bought in-store?

      Our caviar is packaged at the source and shipped in a refrigerated insulated box to ensure perfect freshness, identical to what you would find in our boutique.

      The cold chain is strictly monitored, and each tin is fully traceable to guarantee quality, safety, and optimal flavor.

      You receive caviar that is just as fresh, pure, and delicate as if you had purchased it in-store.

    • How to open a tin of caviar?

      Opening a tin of caviar is simple, but it should be done with the same delicacy as the product inside.

      Use our caviar key: slide it under the rim and gently lift to break the seal effortlessly.

      If you don’t have one, a coin or a small spoon can also be used to create a slight opening by carefully levering it.

      To discover the ideal technique, you can watch our demonstration video.

    • Which caviar for a festive meal?

      For a festive meal, it’s ideal to choose a caviar that is both refined, expressive, and suited to the moment you wish to create. At Petrossian, several selections are sure to impress your guests: Beluga Caviar, especially in the Tsar Impérial® version, is the most prestigious, with large grains and a creamy texture; perfect for an exceptional dinner. For a chic aperitif, Ossetra Tsar Impérial®, Baeri Baïka®, or Daurenki® Royal caviars offer a remarkable balance of finesse, intensity, and versatility. If you want to accompany a dish without overpowering its flavors, opt for more harmonious varieties such as Baeri Baïka® Royal or Ossetra Royal. For quantity, count about 15–20 g per person for a pure tasting, slightly less if the caviar accompanies a dish. Serve very fresh, on ice, with a mother-of-pearl spoon, and pair with brut champagne, chilled vodka, blinis, or brioche. Petrossian also offers festive gift sets including caviar, blinis, and accessories, perfect for enhancing a festive meal or giving an exceptional gift. Store caviar at 0–4°C and consume within 24 hours of opening to preserve its full delicacy.

    • Which caviar is the mildest / least salty?

      Among caviars, the mildest and least salty are generally those whose maturation is carefully controlled to preserve the roundness of the grains and limit the briny intensity. At Petrossian, several selections stand out for their exceptional softness. Daurenki® Royal Caviar is often cited as one of the most delicate: its golden grains, supple texture, and slightly buttery flavor make it particularly approachable, perfect for those seeking a very mild, low-salt taste. Ossetra Tsar Impérial® Caviar also offers great harmony, with notes of dried fruit and perfectly controlled saltiness, giving an impression of smoothness on the palate. For an even finer experience, the “Tsar Impérial®” caviars are crafted in the Petrossian tradition, with precise aging that emphasizes elegance rather than power. Finally, Baeri Baïka® Royal, more straightforward but still moderate in salt, is a good option to discover a mild caviar without losing the product’s typical character. In all cases, a lightly salted caviar reveals its nuances best when served very fresh and enjoyed simply, with a spoon or on a neutral blini, to fully appreciate its natural mildness.

    • Which is the best caviar?

      The best caviar is not necessarily the one with the most prestigious name, but the one that matches your taste and the experience you wish to have. At Petrossian, several varieties are renowned for their exceptional quality: Beluga Tsar Impérial®, with its large grains and creamy texture, is a prestigious caviar appreciated for its finesse and length on the palate. Ossetra Tsar Impérial®, with notes of dried fruit and subtle balance, appeals to those seeking a refined and elegant flavor, while Baeri Baïka® Royal or Daurenki® Royal offer milder, more approachable tastes, ideal for discovering caviar without excessive intensity. In reality, the “best” caviar is the one that gives you the most pleasure when tasting, whether powerful, briny, subtle, or creamy. Petrossian offers a varied range allowing you to choose according to your personal preferences, the moment of tasting, and pairing with dishes or aperitifs, turning every tasting into a unique experience.

    • How can I get help placing my order ?

      Our Customer Service team is available to assist and advise you Monday through Friday from 9:00 a.m. to 6:00 p.m. via our contact form or by phone at +33 (0)9 70 70 59 11.

      You can also chat with an advisor during the same hours through the chat box at the bottom of the website.

      For the best browsing experience, we recommend using the latest versions of Chrome or Mozilla Firefox on a desktop computer.

    • What is the availability of products on the website?

      All products listed on the website are in stock. In case of temporary unavailability, you can choose to be notified by email when the product becomes available. To do so, click on “Notify me when the product is back in stock” on the product page. If you don’t find one of our specialties on the website, it may be sold exclusively in our boutiques.

    • Can I modify or cancel my order?

      Once the order is confirmed, it is no longer possible to modify its content. To request a modification or cancellation, please contact our Customer Service as soon as possible.

    • Do I need to create an account to place an order?

      You can place your order as a guest without creating or logging into a customer account. Simply do not enter a password when finalizing your purchase. However, we recommend creating a personal account and logging in to place your orders. This way, you will have access to order tracking, your purchase history, and your invoices.

    • How can I track my order?

      If you placed your order while logged into your account, you can track its status in your order history. In all cases, even if you ordered as a guest, we always send a notification email to inform you of the shipment, including the tracking number and delivery progress.

    • What if my order is a gift?

      All our products are shipped in elegant packaging to provide you with a delightful experience upon receipt. You can also add a personal message when placing your order. Our team will handwrite it on a Petrossian card. Rest assured, we never include invoices in the packages. Only the product list is included, with no prices shown.

    • I placed an order by phone with a boutique and have questions, what should I do?

      You can contact the boutique by phone to get more information about your order, make changes, or ask any questions related to your purchase. Here are the contact details of our Paris boutiques (if you are unsure which boutique you ordered from, note that the name appears on your bank statement):

      BOUTIQUE PETROSSIAN LA TOUR MAUBOURG – +33 (0)1 44 11 32 22

      BOUTIQUE PETROSSIAN COURCELLES – +33 (0)1 47 66 16 16

      BOUTIQUE PETROSSIAN VICTOR HUGO – +33 (0)1 85 14 68 60

      BOUTIQUE PETROSSIAN ISSY LES MOULINEAUX – +33 (0)1 85 18 09 00

      For any other inquiries, our Customer Service is available Monday to Friday from 9:00 am to 1:00 pm and from 2:00 pm to 5:30 pm via our contact form or by phone at +33 (0)9 70 70 59 11.

    • I have a question or issue about a purchase made in-store, how can I contact the boutique?

      You can find the contact details and opening hours of your boutique by consulting the store locator for our locations in Paris and worldwide.

    • How can I return or exchange a product?

      Fresh products cannot be returned or exchanged. For other products, you have a 14-day withdrawal period. In this case, we invite you to consult our Terms and Conditions of Sale and to contact us to arrange the return.

    • What should I do if there is a problem with the product I received?

      If the product you received is defective, please keep the product packaging and contact our Customer Service promptly. We will escalate the issue internally and find a solution for you.

    • What are the delivery areas?

      We deliver exclusively within mainland France, Corsica, and countries of the European Union. For deliveries to Switzerland, Belgium, and the United Kingdom, we invite you to place your order through the dedicated e-shops:

      • Petrossian Switzerland online shop for deliveries to Switzerland
      • Petrossian UK online shop for deliveries to the United Kingdom
      • Petrossian Belgium online shop for deliveries to Belgium, the Netherlands, and Luxembourg

      It is not possible to place an order for these three delivery areas from this French website.

    • What are the delivery times?

      Any order placed from Monday to Friday before 10 a.m. will be delivered within 24 to 48 hours for delivery in mainland France. For orders to Corsica and European Union countries, the delivery time is 48 hours. For more information, please visit our “Delivery” page.

    • How can I track my delivery?

      Once your parcel has been handed over to the carrier, we will send you a first email containing its tracking number. You will then be kept informed by email about the progress of the delivery.

    • How does the delivery work?

      All our parcels are handed over in person and in a discreet package (without any mention of the brand or its contents). It is therefore essential that the recipient is present on the day of delivery. A phone number is required so that the delivery person can notify the recipient before arrival.

    • Is the cold chain guaranteed during the transport of fresh products?

      All our fresh products are shipped in insulated packaging and kept at the appropriate temperature throughout transit thanks to refrigerated containers. The presence of thermal probes alerts us to any temperature variations during transport. Therefore, we can guarantee delivery without risk of cold chain interruption, regardless of the outside temperature. However, products must be promptly refrigerated upon receipt of the parcel.

    • A product is missing from my parcel, what should I do?

      In case of stock shortages, our Customer Service will contact you before shipment. However, if you notice a missing item without prior notice, please call our Customer Service at +33 (0)9 70 70 59 11 so we can quickly find a solution. Some large orders may be shipped in multiple parcels. In such cases, the carrier will deliver all parcels in one delivery. If this is not the case, please contact our Customer Service.

    • What should I do if my received parcel is damaged?

      If you notice that the parcel is damaged upon delivery in person, we advise you to refuse it. If this was not possible, please take photos of the parcel and send them to our Customer Service along with your order number.

    • What payment methods are accepted?

      You can pay for your order by credit card (Visa, Mastercard, and American Express) through our secure platform. For payments by check, please contact our Customer Service team. We do not accept bank transfers.

    • Is the payment for my order secure?

      Our website is fully secured, and a security code (called “3D Secure”) is systematically required for every transaction.

    • When will my card be charged?

      Payment for your order is processed as soon as your order is confirmed. You will receive a confirmation email with your invoice attached. If you do not receive this email within a few minutes of your purchase, please check your spam folder. If it is not there, please contact our Customer Service team.

    • I can’t complete my online payment, what should I do?

      This may be due to the usage conditions of your bank card (limit, authorizations, etc.). In this case, we invite you to contact your bank. If this is not the case, please do not hesitate to contact our Customer Service team by phone at +33 (0)9 70 70 59 11 so that we can send you a secure payment link.

    • Why create an account?

      Logging into your customer account allows you to track the status of your orders, keep a record of your previous online purchases, and manage your personal information (address book, invoice downloads, newsletter subscription). You will also be able to leave reviews and comments on the products you have ordered.

    • How do I create an account?

      To do so, click on “Create an account” at the top right of our homepage (on desktop) or at the bottom of the menu (on mobile).

    • I forgot my password, what should I do?

      If you have forgotten your password, click on the “Forgot password?” link on the login page of your account. We will send you an email with a link to generate a new password. If you do not receive our email, please check your spam folder.

    • What is the country of origin and composition of your products?

      All our smoked fish are produced in France and prepared in our traditional smokehouse in Angers. Our fine grocery products are mostly crafted in France, with a smaller portion coming from Europe and Armenia. You can find the country of origin and composition of each product in its description by clicking on the “More information about the product” link. Petrossian does not sell any products originating from Russia.

    • How should your products be stored?

      Foie gras can be kept in the refrigerator for up to 3 weeks before opening. Taramas and koshka can be stored for up to 6 weeks in the refrigerator before opening. For each product, you will find storage conditions in its description by clicking on the “More information about the product” link.

    • How to recycle your packaging?

      Following the Grenelle Environmental Forum, the common Triman symbol came into effect on January 1, 2015. Its purpose is to inform consumers about the recyclability of packaging or the products themselves. As our packaging is subject to sorting instructions, Petrossian applies the Triman logo on most of its packaging. This logo is intended to help consumers distinguish between recyclable and non-recyclable elements. In case of doubt when sorting your packaging, you can refer to this logo. If it is not present on the packaging due to space constraints, you can access sorting instructions online at www.consignesdetri.fr. For any additional questions, please contact our customer service.